Need help with the Rapt mobile app? We're here to help.
How do I restore my premium features?
Go to Settings > Restore Purchases. Make sure you're signed in with the same App Store/Play Store account used for the original purchase.
Can I use Rapt offline?
Yes, most features work offline. Your data will automatically sync when you're back online.
How do I manage my subscription?
iOS users: Settings > Apple ID > Subscriptions
Android users: Play Store > Subscriptions
Why am I seeing sync errors?
Sync errors usually resolve by checking your internet connection and restarting the app. If problems persist, try logging out and back in.
To permanently delete your account:
Alternatively, email support@theraptapp.com with the subject "Account Deletion Request" from your registered email address.
Note: Account deletion is permanent and will remove all your data, including purchase history and saved studies.
Additional Resources: